Privacy Policy

Introduction

At Cannetics ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

This policy applies to visitors from all jurisdictions, including the European Union (GDPR) and California (CCPA).

Information We Collect

We may collect the following categories of information:

• Personal Information: Email address, name, and any information you provide through our contact forms or quiz.
• Quiz Responses: Your answers to our CBD product finder quiz to provide personalized recommendations.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring sources.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Cookies: Small data files stored on your device to improve your experience.

How We Use Your Information

We use the collected information for:

• Providing personalized CBD product recommendations
• Sending newsletters and promotional content (with your consent)
• Improving our website and user experience
• Responding to your inquiries and support requests
• Analyzing website traffic and usage patterns
• Complying with legal obligations

Third-Party Services

We use the following third-party services that may collect your data:

• Brevo – Email marketing and newsletter delivery
• Google Analytics – Website traffic analysis (anonymized)
• Affiliate Networks – Tracking referrals to partner products

These services have their own privacy policies. We encourage you to review them.

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Types of cookies we use:

• Essential cookies: Required for basic site functionality
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to deliver relevant advertisements

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected:

• Email subscribers: Until you unsubscribe
• Quiz responses: Up to 12 months for personalization
• Analytics data: Up to 26 months (industry standard)

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and secure servers located in the United States.

Your Rights

Depending on your location, you have the following rights:

For All Users:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

For California Residents (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the "sale" of personal information
• Right to non-discrimination for exercising your rights

Do Not Sell My Personal Information: We do not "sell" personal information as defined under CCPA. However, we do share information with third-party advertising partners. To opt-out, email us at privacy@cannetics.com.

For EU/EEA Residents (GDPR):

• Right of access (Article 15)
• Right to rectification (Article 16)
• Right to erasure (Article 17)
• Right to restrict processing (Article 18)
• Right to data portability (Article 20)
• Right to object (Article 21)

You also have the right to lodge a complaint with a supervisory authority in your jurisdiction.

International Data Transfers

Cannetics is operated from Sweden (EU), and our website is hosted on servers located in the United States. If you are accessing our website from outside the US, your data may be transferred to and processed in the United States. By using our website, you consent to such transfers.

Children's Privacy

Our website is intended for adults aged 21 and older. We do not knowingly collect personal information from children under 18. If we become aware that a child has provided us with personal information, we will delete it immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

For privacy-related inquiries, data access requests, or to exercise your rights, contact us at:

Email: privacy@cannetics.com

We will respond to all legitimate requests within 30 days.